Tourist establishments that are part of The Accessible Road have all been certified "accessible" by Kéroul and meet standards for barrier-free design included in Québec's Construction Code.
- Parking reserved for disabled persons
- Hard-surface, barrier-free route at least 1 m (39.5 inches) wide: from parking to main entrance and also indoors
- Wheelchair access to the whole establishment and to all levels open to the public
- An entrance without threshold or steps
- All public-access doors: at least 76 cm (30 inches) of clearance width
- Corridors of a minimum clear width of 92 cm (37.5 inches)
- Spaces for maneuver of 1.5 m x 1.5 m (60 x 60 inches) in public washrooms, room and private bath
- Paths to a minimum clear width of a meter (39.5 inches)
- The grab bars for the toilet, tub and shower
- Clearances under the sink with a height of 68.5 cm (27 inches)
- A staging area next to the toilet a clear width of 87.5 cm (34.5 inches)
- A horizontal grab bar in the shower cabin
- A transfer bench available in the bath
- A hand-held shower in the bath and / or shower-cabin
Some exceptions apply.
Some establishments may also offer services to persons with a visual or hearing impairment.
Accessible to persons with a visual impairment
- Documents in Braille and/or large print
- Menu in Braille and/or large print
- Descriptive panels in Braille and/or in large print
- Tactile exploration
Accessible to persons with a hearing impairment
- TV telecaption decoder
- Audioguide with adjustable volume
- Fashing fire alarm
- Quebec Sign Language
- System for the hearing-impaired
Welcoming Ways training
Front-line employees in The Accessible Road establishments have received Welcoming Ways training to properly meet the needs of all guests. In addition to having travelled throughout Québec and in various countries overseas, Kéroul trainers themselves have a functional limitation. Consequently, they are able to raise awareness among employees and managers, as well as demystify the reality of disabled persons with humour. Topics discussed during the sessions include attitudes and behaviours to be adopted so that guests can have an enjoyable stay.